Are you looking to grow your business connections? Want to join like-minded entrepreneurs to share strategies, insights, and tips? Then come along to the next FSB Connect Norfolk event at stunning West Lexham, near Swaffham.
West Lexham is an eco-friendly paradise, set in 22 acres and run on over 90% renewables and organic principles. A haven for wildlife, with a wide range of facilities for families, businesses, and retreats, the venue is a truly unique place to hold our networking event.
Looking at the steps people take from first hearing about you to finally handing over their cash, and then sticking around, and figuring out why they’re quietly slipping away.
This session isn’t about fancy funnels or being a sales guru. It’s about making sure the brilliant business you’ve built actually works for the people you’re trying to reach.
Key takeaways:
- The most common customer journey ‘leaks’ businesses face (and how to spot them in your own business)
- How to make small changes that lead to big conversion improvements
- Simple strategies to keep people engaged from first click to final payment (and beyond)
- What your website, emails, and service experience might be accidentally doing to scare people off
- A practical way to map your Customer Journey.
- No jargon, just clarity
Whether you’re getting decent results but know you could do better, or you’re seeing interest that just doesn’t convert, this session is for you.
Date, Time and Venue
- Thursday 23rd April 2026
- 9.30am to 12.00pm
- West Lexham, Nr. King’s Lynn, Norfolk, PE32 2QN